Privacy Policy

1. Scope

This Policy applies to personal information we collect through our website, contact and lead forms, consultation and audit requests, proposal requests, support submissions, email communications, sales conversations, and related business interactions.

This Policy does not apply to third-party websites, platforms, or services that we do not control—including CRM systems, payment processors, scheduling tools, or client-owned properties we may integrate with on your behalf. Those services are governed by their own privacy policies.

Visioneer Tech provides business-to-business (B2B) technology and growth services. We generally do not knowingly offer services directed to children under 13.

2. Information We Collect

Information you provide

• Contact details such as name, email address, phone number, company name, job title, and business address
• Information submitted through contact forms, consultation bookings, growth audit requests, proposal requests, and support tickets
• Account or project details you share during sales, onboarding, or service delivery
• Communications you send us, including email, chat, and meeting notes
• Billing and payment-related information where applicable (often processed directly by third-party payment providers)

Information collected automatically

• Device and browser information, IP address, operating system, and general location derived from IP
• Pages viewed, referring URLs, click paths, session duration, and similar usage data
• Cookie, pixel, and analytics identifiers
• Security and fraud-prevention logs

Information from third parties

• Lead or referral information from partners, advertising platforms, or event registrations
• Publicly available business information used for B2B outreach and qualification
• Information from integrated tools you authorize, such as CRM or marketing platforms, when relevant to a project

3. How We Use Information

• Provide, operate, and improve our website and services, including AI automation, CRM and workflow systems, custom software and web development, integrations, marketing and growth infrastructure, consulting, audits, proposals, and related professional services
• Respond to inquiries, schedule consultations, deliver audits and proposals, and provide customer support
• Communicate about services, project updates, administrative notices, and marketing where permitted by law
• Analyze website performance, measure campaigns, and understand how visitors use our site
• Secure our systems, prevent fraud, enforce our Terms of Service, and comply with legal obligations
• Develop proposals, statements of work, and deliverables for prospective and current clients

4. Legal Bases for Processing (U.S.)

Where applicable under U.S. state privacy laws, we process personal information based on one or more of the following: your consent; performance of a contract or steps prior to entering a contract; our legitimate business interests (such as marketing to business contacts, improving services, and securing our website); compliance with legal obligations; and protection of rights, safety, and security.

5. Cookies & Analytics

We use cookies and similar technologies to remember preferences, maintain session functionality, measure traffic, and understand site performance. We may use analytics providers such as Rybbit and other tools that collect usage data through cookies, pixels, or scripts.

You can control cookies through your browser settings. Disabling cookies may affect certain site features. Where required by law, we will honor applicable opt-out preference signals or provide mechanisms to manage non-essential cookies.

• Essential cookies: required for basic site operation and security
• Analytics cookies: help us understand how visitors interact with our website
• Functional cookies: remember choices and improve user experience

6. Forms, Embeds & Third-Party Tools

Our website may embed forms, scheduling widgets, chat tools, or iframes hosted by third parties—including domains such as links.360growthlab.com and other service providers used for lead capture, CRM, automation, or support. Information you submit through those forms may be collected directly by us and/or by the hosting provider acting on our behalf.

We select vendors that maintain reasonable security practices. However, third-party services are subject to their own terms and privacy policies.

7. AI, Automation & Client Data

Visioneer Tech designs and implements AI, automation, CRM, and integration systems for business clients. When you engage us for services, you may provide or authorize access to business data, customer records, workflow content, or other information needed to configure systems.

We use such information only to perform services described in our agreement with you, unless otherwise permitted by law or with your authorization. We do not use client confidential data to train public AI models unless explicitly agreed in writing.

If you operate in a regulated industry (such as healthcare or legal services), you are responsible for ensuring that your use of our services and any data shared with us complies with applicable regulations, including obtaining necessary consents and executing appropriate agreements where required.

8. How We Share Information

We do not sell personal information for money. We may share personal information in the following circumstances:

• Service providers and contractors who assist with hosting, analytics, email, CRM, automation, payment processing, and professional services—under confidentiality obligations
• Integration partners or platforms you request we connect to as part of a project
• Business transfers in connection with a merger, acquisition, financing, or sale of assets
• Legal compliance, court orders, subpoenas, or to protect rights, safety, and security
• With your direction or consent

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and meeting legal, tax, or accounting requirements.

Retention periods vary based on the type of information and our relationship with you. When information is no longer needed, we take reasonable steps to delete, anonymize, or securely store it.

10. Security

We implement administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. U.S. State Privacy Rights

Depending on where you live, you may have rights regarding your personal information. Subject to applicable law and exceptions, these rights may include:

• Right to know/access the categories and specific pieces of personal information we collect, use, disclose, or share
• Right to delete personal information we maintain about you
• Right to correct inaccurate personal information
• Right to opt out of the sale or sharing of personal information for cross-context behavioral advertising
• Right to limit use and disclosure of sensitive personal information in certain circumstances
• Right to non-discrimination for exercising privacy rights

California residents

California residents may submit verifiable consumer requests to know, delete, correct, or opt out as described above. We do not sell personal information for monetary consideration. We may use analytics and advertising technologies that could be considered "sharing" under California law; you may request to opt out by contacting us.

Other U.S. states

Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws may have similar rights, including appeal rights if we deny a request. We will respond within the timeframes required by applicable law.

How to exercise your rights

To submit a privacy request, contact us through /contact or the contact details listed below. We may need to verify your identity before fulfilling a request. Authorized agents may submit requests on your behalf where permitted by law.

12. Marketing Communications

We may send business-related emails or messages about our services where permitted by law. You may opt out of marketing emails by using the unsubscribe link in a message or by contacting us. Even if you opt out of marketing, we may still send transactional or service-related communications.

13. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when changes were last made. Material changes will be posted on this page. Your continued use of the website after an update constitutes acceptance of the revised Policy, to the extent permitted by law.

15. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact Visioneer Tech:

1S280 Summit Ave Unit E2 Suite 1B, Oakbrook Terrace, IL 60181

Website: https://360growthlab.com

Contact page: /contact